We gladly accept returns or exchanges within 30 days of delivery as long as they are in original condition (unworn, unwashed and with tags). Final Sale items cannot be returned.
United States
To start your return/exchange process, please click the link below:
Returns & Exchanges
All US full price returns and exchanges are free. Sale items can be returned with a return shipping fee of $5.95 and styles marked as final sale cannot be returned. Once your return or exchange is received and processed at our warehouse, a credit will be made in the original form of payment within 7 days. Unfortunately, we cannot refund the original shipping charges. You will receive a confirmation e-mail once the return has been processed.
International
To start your return process, please click the link below:
International Returns
International customers will be charged a flat return shipping fee of $10 USD.
Once your return or exchange is received and processed at our warehouse, a credit will be made in the original form of payment within 7 days. Unfortunately, we cannot refund the original shipping charges. You will receive a confirmation e-mail once the return has been processed.
Please email service@eclioruku.com with any questions.
Ssteady trading Warranty
If you’re looking to replace your Product because of a manufacturing or material issue, please follow the steps below. Find warranty details here. International customers, please email service@eclioruku.com.
- Start the replacement process here: https://eclioruku.com/
- Enter your order number and billing zip code.*
- Find the product you wish to return.
*If you have any questions or issues, please email service@eclioruku.com.
